OCFL 3114.7.4 - App Store

OCFL 311 assists Orange County Florida residents to report local non-emergency community issues conveniently and efficiently by submitting reports regarding animals, traffic signs, potholes, graffiti, sidewalk repair, and many other common issues. Many of these reports can be submitted quickly and anonymously. Residents who provide their contact information can view the status of their reports to ensure proper resolution. Also, OCFL 311 conveniently maps locations of important community issues so residents can be aware of events that may impact their neighborhood.

Version History Added new way to select report location by dragging the map.
Added app shortcuts for Curbside collection and FAQs.
Bug fixes. 4.7.4 08/29/2025 Login and account creation has been added to further protect the privacy and security of users. 4.7.3 09/04/2024 Minor bug fixes and backwards compatibility. 4.7.2 03/20/2024 Improved compatibility with higher iOS versions
UI changes
Fixes issues with report submissions 4.7.1 01/16/2024 Fixed issues with reports not loading for some users
Minor updates to User Interface 4.7 10/20/2022 - Fixed issue where Dark theme would cause text to become unreadable.
- Fixed compatibility issue for iOS 15 that caused problems with navigation bars. 4.6.7 06/09/2022 Added resource links for Animal and Career services.
Removed Covid-19 related resources.
Added engagement tracking to Career and Animal services links.
Fixed bug when retrieving report details. 4.6.4 04/19/2022 Added resource links for Animal and Career services.
Removed Covid-19 related resources.
Added engagement tracking to Career and Animal services links. 4.6.3 03/28/2022 Added resource links for Animal and Career services.
Removed Covid-19 related resources. 4.6.2 03/21/2022 Added a dropdown list when selecting the state in My info screen 4.6.1 08/23/2021 Added optional address fields in My info screen, so that investigations can be performed when submitting reports in the Neighborhoods and Housing category.
Updates and and general Improvements 4.6 08/16/2021 - Fixed issue preventing submission of tickets and general usage of the app 4.5.1 03/16/2021 - Messages added to clarify service hours when submitting reports for certain categories
- Category screen was split into two screens
- Fixed broken links in Solid Waste Collection Scheduler screen 4.5 10/30/2020 New banner in FAQs with links to:
- Solid Waste - What Goes Where
- Solid Waste - Collection Schedule
UI improvements 4.4 08/07/2020 Added useful information and resources regarding the COVID-19 epidemic. 4.3 04/17/2020 - Fixed issue that prevented certain zip codes from submitting reports.
- App now displays properly when device is in dark mode. 4.2 03/05/2020 - Improvements to accessibility
- Security enhancements 4.1 05/29/2019 - General bug fixes
- Improved support for newer iPhones 4.0 04/23/2019 - Incident location map now defaults to user position when appropriate 3.9.4 12/04/2017 - Current Events screen will now display different pins for different events
- Faster submission and retrieval of tickets
- Bug fixes 3.9.3 11/01/2017 - Faster report retrieval & submission 3.9.2 08/24/2017 - Now using a new system to handle tickets submission, should make submission and retrieval much faster.
- Minor UI fixes. 3.9.1 03/13/2017 Bug fixes:
- Email will no longer be sent when the "anonymous" switched is toggled on. Therefore users will no longer receive an email confirmation when submitting anonymously.
Usability:
- Keyboard can now be dismissed when typing phone number by tapping anywhere on the screen. 3.9 02/10/2017 - Compatibility fixes for iOS 10. 3.8.1 09/26/2016 - Usability Improvements. 3.8.0 08/30/2016